GLASSCASTLE(S) CTF / HELP

Get unstuck.

I cannot see any challenges.

Sign in, then open the challenge board. The organizer may not have published challenges yet, the event may not have started, or a prerequisite may need to be completed. Check announcements.

My flag was rejected.

Read the requested format again. Check case, punctuation, extra spaces, and copied line breaks. Confirm that the answer belongs to the selected challenge. Respect any attempt limit instead of repeatedly guessing.

Where are my points?

My Progress shows completed challenges. The scoreboard follows event visibility and timing settings. Dynamic challenge values can change after other participants solve them; hints may also affect your score.

I cannot sign in.

Check the account name and password you registered. If you need account recovery and email does not arrive, contact the organizer through your event’s communication channel. Never include your password in a support request.

A download or challenge seems broken.

Send the organizer the challenge name, approximate time, browser or tool version, and a short description of the failure. Remove flags, tokens, and personal details from screenshots.

The site briefly disappeared.

Maintenance or an application restart can briefly interrupt access. Wait a moment and reload. If it continues, let the organizer know.